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PhoenixHalo
For Microsoft teams

A clear conversation.
Engineers who carry it through.

PhoenixHalo agentifies business processes on Microsoft — starting with the contact center — and ships the software that proves the AI estate is working.

Microsoft AI Cloud Partner Program memberMicrosoft-verified publisherEnrolled in Frontier Accelerate for Marketplace
The conversations we serve

Use the conversation
your customer is having.

Bring the process, the owner and the operating boundary. We help scope an engineering engagement around the work to activate.

Microsoft FY27 conversations and the PhoenixHalo practices that serve them.
PhoenixHalo practiceMicrosoft solution areaMicrosoft conversationComponents we may use
Agentic customer engagement & contact centerAI Business SolutionsAgentify your business processesDynamics 365 Contact Center · Microsoft Contact Center Intelligence (preview) · Microsoft Copilot Studio
Agentic business process automationAI Business SolutionsAgentify your business processesMicrosoft Copilot Studio · Power Platform · Microsoft Foundry
Azure AI apps and agentsCloud & AI PlatformsUbiquitous innovation
Build a unified, governed data and AI estate
Microsoft Foundry · Foundry IQ · Fabric
Trusted AI and agent governanceSecurityEstablish a trusted and secure platform for AIMicrosoft Agent 365
Marketplace-first co-sell

A familiar way
to bring software in.

Three transactable offers on Microsoft Marketplace. Choose the offer that fits the customer’s activation conversation; confirm transaction eligibility on the listing.

Software

Aristo Platform

The product: reporting, spending lights, requests and Aristo in the places people work.

Explore Aristo
Assessment

Frontier Firm Assessment

The Frontier Firm Report as a packaged deliverable. A counted starting point for the next activation.

Microsoft Marketplace
Operational ownership

License Chargeback

The License Report and the department journey: request, owner approval, assign and monitor.

Microsoft Marketplace
How to bring us in

Bring the work
and its accountable owner.

A useful brief names the outcome, the environment, the decision owner and the delivery constraint. Keep customer and tenant details in the approved engagement channel.

Frame the outcome

Faster resolution. More customers served. Agents on the work that needs a person. Agree what will be measured.

Map the boundary

Start with the contact center, CRM, identity and data already in place. Validate the Microsoft components needed.

Agree the next step

Scope the engineering work and the handover. Match a Marketplace offer where appropriate, then activate and widen on evidence.

How we work with your team

Straight facts,
every time.

  • Our partner status, stated exactly as Microsoft records it.
  • Customer names and results shared only with permission and the evidence behind them.
  • A baseline before any outcome, and preview features confirmed available before they are designed in.
  • Marketplace offers matched to the customer’s activation conversation, with eligibility confirmed on the listing.
Start with the work

Bring the conversation.
We’ll scope the work.

Tell us what has to change, what makes it difficult, and how you will know it worked.

Talk to an engineer